The Virtual Assistance and Online Business Management Experts

We are currently accepting new clients.

We look forward to serving you.

Our Services

We're here to take the load off your shoulders. Here's just a sampling of what we do.   

Free Initial Consultation

Schedule your free information session today to learn how Emerald Support Services can help free up your time so you can focus on what's most important.
  • Business Services

  • With deadlines to hit, clients to satisfy, daily tasks, and everything in between, you've got your hands full. Let Emerald help you focus.
  • Administrative

    Check and screen voicemail & e-mail, proofread and edit documents, calendar management, and web-based surveying.

  • Marketing

    Email marketing, Social Media marketing, brochure, flyer, and business card design.

  • WordPress Maintenance

    Perform backups, maintain plugins and themes, ensure website functions as expected, monitor comments, and delete comment spam. Additional services upon request.

  • Word Processing

    Correspondence, business writing & cover letters, reports, proposals, manuscripts, manuals, catalogs, forms & templates in MS Office, menus, handouts, surveys, newsletters, creating PDF documents.

  • Spreadsheet

    Design, prepare and maintain spreadsheets, database management, forms, and templates in Excel, create charts and graphs for spreadsheets.

  • PowerPoint

    Design presentations, handouts.

  • Web-based Research

    Research with written reports.

  • Database Services

    Database design & data entry.

  • Basic Bookkeeping

    Account reconciliation, billing, invoicing, and bill paying.

  • Customer Service

    Send cards, e-cards, or gifts after sales follow-up calls, special occasions, etc.

  • Meeting/Event Preparation

    Invitation & RSVP coordination, PowerPoint presentations, handouts, meeting agendas.

  • Transcription

    Audio transcription included but not limited to letters, interviews, meeting minutes, reports, lectures, conferences, voicemails.

  • Business Development

  • Regardless of what stage your business is at, Emerald can help you gain clarity when it matters most.
  • Collaboration

    Assist in generating innovative ideas and concepts to enhance your business efforts.

  • S.W.O.T. Analysis

    Work to honestly identify your businesses Strengths, Weaknesses, Opportunities, and Threats to help your business develop a pathway towards sustainability and longevity.

  • Action Plans

    Create optimized action plans and advise you on how to effectively operate and manage your business.

  • Recruiting

    Distribute job postings, intake applications and resumés, source candidates, and help to narrow the pool of applicants.

  • Social Media Training

    Review the latest dos and don'ts of managing social media, review networks relevant to your business and their available tools, and help you set goals to build or enhance public presence and reputation.

  • WordPress Development

  • You have a business to run, and bad websites can end up running you. Emerald will get you set up correctly from the get-go and teach you how to manage your new website, so it doesn't end up managing you.
  • Hosting

    Set up your website hosting account.

  • Domain Configuration

    Configure your domain's URL to point to your hosting provider.

  • Installation & Configuration

    WordPress will be setup and deployed on your host. (This is where the fun begins.)

  • Theme Customization

    Install and deploy a theme of your choosing with content & graphics provided by you.

  • Features & Widgets

    Install plugins to extend the functionality of your website and set up widgets for increased customization.

  • Social Media

    Integrate your website to automatically post content to your Social Media profiles, or import Social Media content into your website.

  • Training

    Like anything worth having, websites need maintenance at times. To make sure you're well equipped to handle it, Emerald will train you on how to maintain your new WordPress website to keep it running smoothly.

  • Social Media

  • Managing your brand's social media presence can be daunting. With Emerald on your team, it doesn't have to be.
  • Facebook

    Profile set up.

    Fan Page set up and design (cover & profile photos, custom tabs/sections, etc).

    Post 1-2 updates per day, 5 days a week. Updates might include: new blog post, photo, video, promotion, visitor-engaging content (i.e., question of the day, etc), and more. All content must be provided by you.

    Monitor visitor posts and respond as necessary.

    Build and increase brand awareness through social activity.

  • Twitter

    Profile set up.

    Up to 3 tweets per day, 5 days a week. Tweets might include: new blog post, photo, promotion, etc. All content must be provided by you.

    Retweet similar & engaging tweets from followers.

    Monitor tweets and respond to '@' mentions (up to 1 hour per day).

    Reciprocate follows.

  • LinkedIn

    Profile set up.

    Input data & photos.

    Company Page Administration.

  • Pinterest

    Profile set up.

    Pin 1-2 times per day, 5 days a week.

    Seek out relevant pins to engage clients' followers.


Don’t see a package that fits? Let us know! We are always happy to create Custom Packages tailored to your needs.

Free Initial Consultation

Learn how we can help free up your time so you can focus on what's most important to you and your life or business by scheduling your free information session today.
  • Administrative & Business Development Services

  • $297
  • 5-Hour Block
  • A dedicated, U.S.-based professional
  • 1–2 day turnaround
  • Email, phone, and Skype support
  • Hours expire after 90 days
  • Book a Consultation
  • WordPress Website Development

  • Starting at $1,497
  • Our expertise will transform your website from a presence into a conversion-driving powerhouse.
  • WordPress installed and configured on your preferred hosting provider
  • Addition of your Logo to the Header area of the theme
  • Choice of any free theme from any of the WordPress Theme designers.  If you would like a Premium theme, you must pay for it in advance
  • Up to 5 Pages with your supplied content and images (About, Services, Contact, etc.)
  • Up to 5 Plugins/Widgets Installed
  • Google Analytics installed, Secured with Askimet
  • Set up of up to 5 sidebar widgets (links, recent posts, recent comments, tags cloud, advertising)
  • Social Media Sharing Integration (Facebook, Twitter, LinkedIn, etc.)
  • 2 changes included as necessary
  • 2 Hours of phone training/support
  • 30 Days of unlimited email support
  • Book a Consultation

About Us

Let's tell you about us.

Emerald Support Services is a virtual support business here to help you make time for your business and family by taking over the administrative and social media tasks that are consuming your free time. We work with small business owners, entrepreneurs, and busy executives to help organize and execute day-to-day operations. We can help to organize your life so you can work on building your business. We build rapport with each client since you will work with the same associates every time. Best of all, we don't need to be retrained every time you need something done. We are here to help you succeed on every level.

Why Choose Emerald?

  • No need to purchase extra equipment, furniture, or office space.
  • No need to pay benefits or insurance.
  • You pay for what you need when you need it.
  • You can work beyond traditional work hours.
  • You can focus your energy on the income-generating activities you actually enjoy most.
  • You have a committed, long-term partner working to help your business flourishes.
Erin K. Schenke

Erin K. Schenke

Owner/Primary Consultant

Erin Schenke is the owner and primary consultant for Emerald Support Services. She is a professional, hard-working, and detail-oriented business owner who thrives on working independently.

With backgrounds in Finance, Sales, and Business Development, Erin always dreamed of taking these skills and going out on her own. Never one to follow the traditional rules of business, she knew that creating her own business was the only way to go. Erin is passionate for helping others succeed. She loves creating strategies for entrepreneurs to help them develop better businesses. She has found over the years that she has a talent for helping people, especially women, build businesses that work with their lifestyle, including family, travel, school, and just life in general.

Erin is married with 2 Labrador retrievers. She loves party planning, fitness, beauty, and organization. Her passion for remote working has created a flexible work lifestyle that benefits Emerald's clients by enabling around-the-clock convenience.

Get in Touch

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